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Timescales & delivery

Our turnaround time from receiving your photos to dispatching your life poster is:
1 week for unframed photo collages,
2 weeks for float framed photo collages,
3 weeks for the wedding photo collages and the Pearl 56 photo collage.
This is based on you approving the proof/letting us know any changes, the same day your proof is emailed to you.

If however, you have left it a little to the last minute and you would like your collage even quicker than that, we will always do our best to accommodate you so do please contact us before ordering.

We will email you a proof of your life poster within 2-3 working days from receiving your photos so do please make sure you regularly check your email, and add us to your email contact list to avoid any emails going into your ‘spam’ folder in your inbox.

Please note: we do accept payment by cheque but we will wait for payment to clear before beginning work on your photos.

Delivery options are selected at the checkout:

  • FREE NEXT WORKING DAY DELIVERY  for orders over £40 with UPS
  • £4 for unframed life posters – Royal Mail 1st class Signed For (delivered in 1-2 working days from dispatch)
  • £8 guaranteed next day delivery for unframed life posters – Royal Mail Special Delivery (delivery guaranteed next working day)
  • £9.95 for framed life posters – UPS courier (delivered next working day from dispatch)
  • Local pickup – collect your life poster from our studio near Lymington

Both Royal Mail and UPS require a signature on receipt of your life poster so please make sure there will be someone available to sign for it.

Our life posters leave our studio in perfect condition, and we want you to receive them that way! So please check the packaging carefully before signing for it and if damaged at all please tell the driver and ask him to record it as such. In the unlikely event that it does become damaged in transit then if you haven’t recorded this with the courier we will be unable to offer a free replacement.

For customers living in the Channel Islands, Scottish Highlands/Islands or Northern Ireland please contact us before ordering as the delivery price/times may be different to the rest of the UK.

If you would like delivery to a country other then the UK then do please contact us and we will be pleased to help and advise with costs.

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